We you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with us is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us. The information below is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer, including how to access and update information. This Privacy Policy is incorporated into our Terms of Service. If you have questions or concerns regarding this Privacy Policy please email us at info@sweetpieceofglass.com.

COLLECTION OF INFORMATION

Information You Provide. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us. This includes personal information provided to us through any means, including, without limitation, through our Site, via e-mail, over the telephone, and through a social media service (for example Facebook, Twitter, Pinterest). You can choose not to provide certain information, but then you might not be able to purchase products or take advantage of many of our promotions, features or Services. In addition, we may collect information about your purchases, billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, and credit card information.

Information We Collect Through Cookies and Other Technologies. A cookie is a small file that resides on your computer, mobile phone, or other device, and allows us or our business partners to recognize your device when you return to our Service and record information about your usage of our Services.

We use cookies for these general purposes as follows:

  • Essential Operational: Cookies are necessary to allow us to operate our Services. For example, they are required to help you access secure areas (such as your account pages) and to use features like our shopping basket.
  • Performance and Functionality: Cookies help us enhance the performance and functionality of our Services. For example, cookies help us identify you or your device when you come back to our Service so that you do not have to login to see your shopping basket.
  • Analytics and Customization: We use analytics and customization cookies, including third party cookies, to gather information on how our Services are being used by our visitors and to measure how popular our marketing campaigns are. We use the data we get to help customize our Services for you and make the content you see as relevant as possible. We also use the date we collect to help identify and prevent fraud, and to track visits from our affiliates or partners..
  • Social networking cookies: Cookies allow visitors to share our pages and content through third-party social networking websites.
  • You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on, and significant portions of, our Site. Also, because information we obtain may be combined, we may still be able to identify your web browser, computer or mobile device when you access our Services even if you disable cookies. Some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not wish to be tracked. Because there is not yet an accepted standard for how to respond to browser DNT signals, we do not currently respond to them. For more information about the use of cookies and how to block them, visit www.allaboutcookies.org, www.youronlinechoices.eu (Europe) or www.aboutads.info/choices (United States).

USE OF YOUR PERSONAL INFORMATION

We may use the information we collect about you (unless otherwise restricted by law) to:

  • Facilitate your purchases and provide the services you request
  • Confirm and track your order
  • Respond to your comments, inquiries and requests

INFORMATION THAT WE MAY SHARE WITH OTHERS

We don’t share your information with anyone.

CHILDREN UNDER 18

We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under the age of 18, we will delete that data from our systems. Please visit the FTC’s website at http://www.ftc.gov for tips on protecting children’s privacy online.

LINKS

Our Site may provide links to third-party websites which are outside our control and not covered by this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites.

SECURITY

We try and keep our stuff as safe as possible.  Of course, no system is perfect, but we definitely try. While we strive to safeguard your personal information, we cannot guarantee or warrant the security of any information you disclose or transmit to us.

ACCESSING AND UPDATING YOUR INFORMATION

If you have created a Sweet Piece of Glass account you can review and change certain personal information relating to your SPOG account at any time by logging in to your account. Otherwise, to learn more, please contact us as set forth below.

DATA PROTECTION FOR INDIVIDUALS BASED IN THE EUROPEAN ECONOMIC AREA AND SWITZERLAND

For the purposes of personal information that we might receive in the US from the European Economic Area (“EEA”), we have elected to self-certify to the EU-US Privacy Shield Framework administered by the United States Department of Commerce (“Privacy Shield”). As part of the self-certification process, we commit to comply with the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability, and a set of supplemental principles (“the Privacy Shield Principles”) and to subject all personal information received from the EEA in reliance on Privacy Shield to the Privacy Shield Principles. Our Privacy Shield certification applies equally to the following affiliated entities based in the United States: Sweet Piece of Glass. We also maintain an affirmative commitment to the US-Swiss Safe Harbor Framework and its principles for the processing of personal information received from Switzerland. To learn more about the US-Swiss Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor.

For the purposes of enforcing compliance with Privacy Shield, we are subject to the investigatory and enforcement authority of the United States Federal Trade Commission. For more information about Privacy Shield, please visit the United States Department of Commerce’s Privacy Shield website, located at: https://www.privacyshield.gov.To review the details of our self-certification, see the United States Department of Commerce’s Privacy Shield self-certification register, located at: https://www.privacyshield.gov/list. If there is any conflict between the provisions of this Privacy Policy and the Privacy Shield framework itself, the provisions of Privacy Shield shall prevail.

The sections entitled “Collection of Information” and “Use of Your Personal Information” above describe the types of personal information we collect in reliance on the Privacy Shield, the purposes of the data collection and use, the types of third parties to which we disclose the personal information and the purposes of the disclosures, to the extent these sections concern personal information transferred from the EEA to the U.S. If we intend to use your personal information for a purpose that is materially different from the purposes for which it was originally authorized under this Privacy Policy or subsequently authorized, or if we intend to disclose it to a third party acting as a controller not previously identified to you, we will offer you the opportunity to opt-out of such uses and/or disclosures where it involves non-sensitive information. Where sensitive information is involved in the above situations, we will seek to obtain opt-in consent from you unless we can rely on another legal ground as provided in the Privacy Shield Principles.

You are entitled to ascertain if we process any personal information relating to you and, if so, to access any such data and/or to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield Principles, except where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where it would violate the rights of someone other than the individual requesting access. If you would like to ascertain if we process any personal information relating to you or to request access to, correction, amendment, or deletion of your personal information, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity and, in some circumstances, we may charge a reasonable fee for access to your information.

We will respond to any queries or complaints regarding the use or disclosure of your personal information within 45 days of receiving your query or complaint.

For any unresolved complaints under our Privacy Shield or Safe Harbor certifications, we have registered with JAMS, which will act as a US-based trusted third party dispute resolution provider. You may contact JAMS, at no cost, at https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim. In certain circumstances, you may be entitled to pursue binding arbitration for the resolution of your complaint. For more information on binding arbitration, see US Department of Commerce’s Privacy Shield Framework: Annex I (Arbitral Model).